Terms and Conditions


Last updated: April 27, 2025


1. Agreement to Terms

By accessing or using Smartflo Systems (“Website”), operated by Smartflo Systems (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must discontinue use of our Website and services immediately.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting. Your continued use of the Website after any updates constitutes acceptance of those changes. We encourage you to review the Terms periodically.

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By accessing our Website, you confirm you meet these eligibility requirements.

4. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Website. Prohibited activities include, but are not limited to:

Violating any laws or regulations. Infringing the intellectual property rights of others. Attempting unauthorized access to the Website or its related systems. Engaging in fraudulent, deceptive, or harmful conduct.

5. Account Creation

We create user accounts on behalf of our customers. Customers are responsible for maintaining the confidentiality of their account credentials once provided. If you believe your account has been compromised, contact us immediately at [email protected].

6. Intellectual Property Rights

All materials on the Website, including text, graphics, logos, images, and software, are owned or licensed by Smartflo Systems and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our explicit written permission.

7. User-Generated Content

If applicable, any content you submit remains yours; however, by submitting it, you grant Smartflo Systems a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and display such content. You represent that you have the rights to submit any content you provide and that it does not violate any laws or third-party rights.

8. Third-Party Links and Services

Our Website may contain links to or integrations with third-party services (e.g., Stripe, PayPal, Google). We are not responsible for the content, policies, or practices of these third parties. Use of third-party services is at your own risk and subject to their terms.

9. Payment Terms

Payment for services or products is required at the time of purchase. All applicable taxes and fees will be disclosed at checkout.

10. Refund Policy

We offer a full refund within 14 days of purchase. After 14 days, refunds will not be issued. To request a refund, please contact [email protected].

11. Disclaimers

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES THAT OUR SERVICES WILL MEET YOUR EXPECTATIONS OR BE UNINTERRUPTED, TIMELY, OR ERROR-FREE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SMARTFLO SYSTEMS AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OR INABILITY TO USE THE WEBSITE OR SERVICES.

13. Indemnification

You agree to indemnify, defend, and hold harmless Smartflo Systems and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of your violation of these Terms.

14. Termination

We may terminate or suspend your access to our Website immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the services will immediately cease. Provisions that by their nature should survive termination shall survive.

15. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which can be viewed [here] (link to your Privacy Policy).

16. Governing Law

These Terms are governed by the laws of the State of Texas and the United States of America, without regard to conflict of law principles.

17. Dispute Resolution

Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action.

18. Entire Agreement

These Terms constitute the entire agreement between you and Smartflo Systems regarding your use of the Website, superseding any prior agreements.

19. Contact Us

If you have any questions about these Terms, please contact us at: Smartflo Systems

Email: [email protected]